What We Collect and Why We Keep It
We collect information you provide directly — registration details, account credentials, and the mobile wallet identifiers you use to fund your account (bKash, Nagad, or Rocket numbers). We also capture device and session data automatically: browser type, IP address, and page interaction logs. This helps us
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detect unusual login attempts and protect your account from unauthorised access. Payment transaction records are retained to resolve disputes and meet our internal audit requirements — we do not sell or rent these records to third parties. For Bangladesh-eligible accounts, wallet verification steps may involve matching
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the name on your bKash or Nagad account against your registered profile. Cookie data records session preferences so you do not need to re-enter settings on return visits. Data related to your account activity is held for as long as your account remains active and for
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a defined period after closure, consistent with our internal retention schedule. You can request a full copy of the data we hold on you by contacting our support channel. Eligibility to use our platform, and the applicable data rules, depend on your local law and the
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regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.